Easy Returns & Exchanges

RETURNS:

We stand behind everything we make. It's proof of our pursuit to empower athletes everywhere. For change of mind returns, if you are not 100% satisfied with an item, you can return it for for a refund or an exchange. All returns are accepted 30 days from date of purchase.

If returning shoes, please do not stick the return labels directly onto the shoe box or else your return will be rejected and sent back to you as the item is now in an un-saleable condition.

Due to hygiene reasons, undergarments (boxers, thongs), headwear (beanies, cap, hats) and electronics like headphones, can only be returned if unused and in the original condition or deemed faulty.

If you're looking to return a faulty or incorrect item, please get in touch so we can get it sorted for you.

FAULTY RETURNS:

Received a faulty product? We want to know. If you experience any issues with quality or performance of our gear, we'll make it right, just contact our Customer Service Team.

RETURNING YOUR ONLINE ORDER:

We want to make your return as easy as possible. Simply fill out the form below and you'll be on your way to a successful return.



Need to know more? View our FAQ's page

We will refund full purchase price of the relevant product(s) returned to us excluding shipping charges (if any). Refunds will be given in the same form as the payment for the original purchase.

PHONE SUPPORT

+64 9 475 6001

Weekdays 9.00AM to 5.00PM NZST

Excluding public holidays